Returns & Exchanges

At Mood, we want you to feel completely at home with your purchase. If a piece doesn't perfectly fit your space, we offer a 30-day return window for most furniture and decor items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to start the process.

• 2.
  Prepare Your Item

  Carefully repackage the item in its original box with all protective padding to ensure it arrives safely.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to the package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the item, we will issue a full refund to your original payment method within 5-7 business days.